Web Help Desk Cost
How much does it cost to purchase and implement Web Help Desk?
What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?
Software Price
Web Help Desk offers a variety of pricing plans to suit different business needs. The pricing starts at $0 for the Free plan, which is suitable for small businesses with basic ticketing requirements. The Standard plan costs $55 per month for 1 technician, while the Professional plan is priced at $95 per month for 1 technician. The Enterprise plan, which is designed for larger organizations, starts at $320 per month for 5 technicians. For businesses with over 5 technicians, custom pricing is available.
Plans Compared
The Free plan includes ticketing, knowledge base, and mobile apps. The Standard plan adds features such as asset management and reporting. The Professional plan includes change management and integration with Active Directory. The Enterprise plan offers advanced customization options and priority support.
Plans Fit
– Free plan: Best for startups and small businesses with limited budget and basic ticketing needs.
– Standard plan: Suitable for growing businesses that require asset management and more advanced reporting.
– Professional plan: Ideal for medium-sized businesses looking for change management and Active Directory integration.
– Enterprise plan: Designed for large organizations with complex IT environments that require advanced customization and priority support.
Other Cost
Implementation cost varies depending on the complexity of the setup, but on average, it can range from $500 to $5,000. Customization cost starts at $1,000 for small businesses and can go up to $10,000 for larger enterprises. Training cost is typically around $500 for small businesses and can reach $5,000 for larger organizations.
One-Time Fees
Web Help Desk does not require any specific hardware or servers. However, there may be additional costs for data migration, which can range from $500 to $2,000. There are no other significant one-time fees associated with the software.
Alternatives Compared
Compared to other help desk software such as Freshdesk, Zendesk, and Spiceworks, Web Help Desk offers competitive pricing for its features and functionality. While some alternatives may have lower starting prices, Web Help Desk provides a good balance of affordability and features.
Verdict
Web Help Desk is competitively priced compared to its alternatives, offering a range of plans to cater to businesses of all sizes. With a pricing grade of 85 out of 100, it provides good value for money with its features and customization options.
