SugarCRM Ultimate Cost

How much does it cost to purchase and implement SugarCRM Ultimate?
What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?

Vice Professor Asked on July 3, 2024 in Customer Management.
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1 Answer(s)

Software price

SugarCRM Ultimate offers a subscription-based pricing model. The cost of a license starts at $150 per user per month.

Plans compared

SugarCRM Ultimate offers three main plans: Sugar Professional, Sugar Enterprise, and Sugar Ultimate. The main differences lie in the features offered, such as advanced reporting, customization options, and integrations. The Sugar Ultimate plan includes all features from the lower-tier plans and additional advanced functionalities.

Plans fit

Sugar Professional is best suited for small businesses and startups, Sugar Enterprise is suitable for medium to large businesses, and Sugar Ultimate is ideal for global enterprises with complex CRM needs.

Other cost

Implementation costs for SugarCRM can vary based on the complexity of the setup and customization requirements. On average, implementation costs range from $5,000 to $50,000. Customization costs can range from $1,000 to $10,000 depending on the level of customization needed. Training costs can range from $500 to $2,000 per user.

One time fees

SugarCRM does not require specific hardware or servers, but there may be additional costs for data migration, integrations with other systems, and ongoing support. These costs can vary depending on the specific requirements of each business.

Alternatives compared

Compared to alternatives like Salesforce, Microsoft Dynamics 365, Zoho CRM, HubSpot CRM, and Pipedrive, SugarCRM Ultimate is priced competitively, offering a good balance of features and affordability. While it may not be the cheapest option, it provides a comprehensive set of tools for businesses of all sizes.

Verdict

SugarCRM Ultimate offers a robust CRM solution with a competitive pricing structure. With a pricing grade of 85 out of 100, it falls in the mid-range in terms of cost compared to its competitors. The software provides good value for the features and functionalities it offers, making it a solid choice for businesses looking for a reliable CRM solution.

Vice Professor Answered on July 3, 2024.
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