LiveChat Cost
How much does it cost to purchase and implement LiveChat?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?
Software price
LiveChat offers three main pricing plans: Starter, Team, and Business. The Starter plan starts at $16 per seat per month when billed annually. The Team plan is priced at $33 per seat per month when billed annually. The Business plan costs $50 per seat per month when billed annually.
Plans compared
The Starter plan includes essential features such as basic customization, ticketing system, and chat transcripts. The Team plan adds advanced reporting and agent groups. The Business plan includes features like work scheduler and a dedicated account manager.
Plans fit
The Starter plan is best suited for small businesses and startups with limited chat volume. The Team plan is ideal for growing businesses that need more advanced features and reporting capabilities. The Business plan is suitable for larger enterprises that require personalized support and advanced customization options.
Other cost
LiveChat implementation is straightforward and can be set up within a few hours. The average cost of implementation varies based on the business size, ranging from $0 for self-setup to $1,000 for larger enterprises. Customization costs are optional and can range from $100 to $500 per business based on the level of customization needed. Training costs vary from $0 for self-training to $500 for personalized training sessions.
One time fees
LiveChat does not require any specific hardware or servers for setup. There are no additional one-time fees associated with using LiveChat.
Alternatives compared
When compared to other live chat software such as Intercom, Zendesk Chat, and Drift, LiveChat offers competitive pricing with a focus on providing essential features for businesses of all sizes. While some competitors may offer more advanced features, LiveChat stands out for its user-friendly interface and affordable pricing.
Verdict
LiveChat is competitively priced compared to its alternatives, offering a range of features at affordable rates. With pricing plans catering to businesses of all sizes, LiveChat scores a pricing grade of 85 out of 100 for its cost-effectiveness and feature-rich offerings.
