AJ Help Desk Cost

How much does it cost to purchase and implement AJ Help Desk?
What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?

Vice Professor Asked on April 11, 2019 in Customer Management.
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1 Answer(s)

Here is the real break down cost of AJ Help Desk implementation:

AJ Help Desk License cost:
Each license cost around $9 per month.

Customization cost:
Customization cost is significantly more complex to calculate than licensing cost as it depends on functional requirements and specific needs. Here are few key items that effect customization cost:

  • Data elements you need to track and present with a dashboard/reports.
  • Dashboard, management and operational reports that are needed.
  • Workflows and how complex they are.
  • Forms to collect additional data.
  • User Interface changes.

Data migration cost:
Data migration cost derived from your current software, amount of data, complexity of data, availability of data migration tools and gaps between your current system and you new system. Migrating from excel spreadsheets can also cost a lot of time and money.

Training cost:
Training cost derived from the training approach that you select for your organization:

  • End-user training.
  • Group/Department training.
  • Video /self training.
  • Train the trainer approach.

Other implementation cost?
You are welcome to add additional cost to assist the IT community when trying to evaluate the real cost of AJ Help Desk implementation.

AJ Help Desk Vs. Alternatives

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Recruitment Agency Solutions
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Customer service and support ticket software
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  • Small Business
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Vice Professor Answered on April 12, 2019.
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