ServiceDesk Plus Standard Edit Cost
How much does it cost to purchase and implement ServiceDesk Plus Standard Edit?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?
Software price
ServiceDesk Plus Standard Edition offers a perpetual license with prices starting at $395 for 2 technicians. There are also subscription-based plans starting at $50 per technician per month.
Plans compared
The software offers three main plans: Standard, Professional, and Enterprise. The Standard plan includes basic IT help desk features, while the Professional plan adds problem management and change management capabilities. The Enterprise plan includes advanced features such as project management and asset management.
Plans fit
The Standard plan is best suited for small businesses with basic help desk needs. The Professional plan is ideal for medium-sized businesses looking to improve their IT service management processes. The Enterprise plan is designed for large organizations with complex IT infrastructure and service management requirements.
Other cost
Implementation costs for ServiceDesk Plus can vary depending on the size and complexity of the organization, but on average range from $5,000 to $20,000. Customization costs are optional and can range from $1,000 to $5,000. Training costs also vary, with prices ranging from $500 to $2,000 per user.
One time fees
ServiceDesk Plus does not require any specific hardware or servers, but there may be additional costs for on-premises installation. There are no significant one-time fees associated with the software.
Alternatives compared
When compared to other IT service management software like Jira Service Desk, Freshservice, and Zendesk, ServiceDesk Plus offers competitive pricing with similar features. However, ServiceNow and BMC Helix ITSM are more expensive options with advanced capabilities.
Verdict
ServiceDesk Plus Standard Edition provides a cost-effective solution for businesses of all sizes, with pricing that is competitive compared to other IT service management software. It offers a good balance of features and affordability, making it a solid choice for organizations looking to streamline their IT service desk operations. I would give ServiceDesk Plus a pricing grade of 85 out of 100.
