Nextiva Hosted Call Center cost
How much does it cost to purchase and implement Nextiva Hosted Call Center?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?
Software price
Nextiva Hosted Call Center offers three pricing plans: Basic, Pro, and Enterprise. The Basic plan starts at $50 per user per month, the Pro plan is $100 per user per month, and the Enterprise plan requires a custom quote. The pricing varies based on the number of users and the features included in each plan.
Plans compared
The Basic plan includes essential features such as call routing and queuing, while the Pro plan offers advanced features like CRM integration and workforce management. The Enterprise plan is customizable to meet the specific needs of larger organizations.
Plans fit
The Basic plan is suitable for small businesses with a limited budget and basic call center needs. The Pro plan is ideal for growing businesses that require more advanced features to improve customer service and efficiency. The Enterprise plan is best for large corporations with complex call center requirements.
Other cost
Implementation cost for Nextiva Hosted Call Center can vary based on the complexity of the setup and the size of the organization. On average, implementation can cost between $1,000 to $5,000 for small to medium businesses. Customization costs are additional and can range from $500 to $2,000 depending on the level of customization required. Training costs also vary, with an average of $500 to $1,000 per user for small to medium businesses.
One time fees
Nextiva Hosted Call Center does not require any specific hardware or servers for setup. There may be one-time fees associated with additional features or integrations, but these costs are not publicly disclosed. Other costs may include data migration fees or additional user licenses.
Alternatives compared
Compared to top alternatives like Five9, RingCentral Contact Center, and Talkdesk, Nextiva Hosted Call Center offers competitive pricing with a strong focus on scalability and customization options. While some competitors may have lower starting prices, Nextiva’s feature set and flexibility make it a strong contender in the market.
Verdict
Nextiva Hosted Call Center is competitively priced compared to its alternatives, offering a range of plans to suit businesses of all sizes. With a pricing grade of 85 out of 100, Nextiva provides good value for the features and customization options available.
