RE: Zoho Assist Cost

How much does it cost to purchase and implement Zoho Assist?
What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?

admin Vice Professor Asked on July 3, 2024 in Customer Management.
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1 Answers

Software price

Zoho Assist offers three pricing plans: Standard, Professional, and Enterprise. The Standard plan is priced at $8 per technician per month when billed annually. The Professional plan costs $13 per technician per month when billed annually. The Enterprise plan is priced at $21 per technician per month when billed annually.

Plans compared

The Standard plan includes features such as unattended access, file transfer, chat support, and more. The Professional plan adds functionalities like screen recording, session recording, and remote reboot. The Enterprise plan offers advanced features such as multi-monitor navigation, wake on LAN, and remote printing.

Plans fit

The Standard plan is suitable for small businesses or startups with basic remote support needs. The Professional plan is ideal for growing businesses with more advanced support requirements. The Enterprise plan caters to large enterprises or organizations with complex remote support needs.

Other cost

Implementation cost for Zoho Assist can vary based on the complexity of the setup and customization required. On average, businesses may incur a one-time implementation cost ranging from $500 to $2000. Customization cost, if needed, can range from $500 to $3000 depending on the extent of customization. Training cost can range from $100 to $500 per user for businesses of different sizes.

One time fees

Zoho Assist does not require any specific hardware or servers for installation. There are no additional one-time fees associated with the software.

Alternatives compared

Compared to top alternatives like TeamViewer, LogMeIn Rescue, and AnyDesk, Zoho Assist offers competitive pricing with similar features across its different plans. While TeamViewer may have a more recognizable brand, Zoho Assist provides cost-effective solutions for remote support.

Verdict

Overall, Zoho Assist offers a cost-effective solution for businesses of all sizes with its tiered pricing plans and a range of features. Compared to its competitors, Zoho Assist provides a good balance between pricing and functionality, making it a solid choice for remote support services. I would give Zoho Assist a pricing grade of 85 out of 100.

Vice Professor Answered on July 3, 2024.
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