RE: SugarCRM Enterprise Cost

How much does it cost to purchase and implement SugarCRM Enterprise?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?

admin Vice Professor Asked on July 3, 2024 in Customer Management.
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1 Answers

Software price

SugarCRM Enterprise pricing starts at $80 per user per month when billed annually. They also offer a monthly plan at $85 per user per month. For larger enterprises, they have a custom pricing option available.

Plans compared

SugarCRM Enterprise offers three main plans: Professional, Enterprise, and Ultimate. The Professional plan starts at $52 per user per month, the Enterprise plan starts at $80 per user per month, and the Ultimate plan is a custom-priced plan with advanced features.

Plans fit

The Professional plan is best suited for small to medium-sized businesses looking for essential CRM features. The Enterprise plan is suitable for larger businesses with more advanced CRM needs. The Ultimate plan is ideal for enterprises requiring customized solutions and premium support.

Other cost

Implementation cost for SugarCRM Enterprise can vary depending on the complexity and size of the business, but it typically ranges from $5,000 to $50,000. Customization costs can range from $1,000 to $10,000, again depending on the level of customization required. Training costs can range from $500 to $5,000 per business size/type.

One time fees

SugarCRM Enterprise does not require specific hardware or servers for implementation. However, there may be additional costs for data migration, integrations, or add-ons. These costs can range from $500 to $5,000 as one-time fees.

Alternatives compared

Compared to alternatives like Salesforce, Microsoft Dynamics 365, Zoho CRM, HubSpot CRM, and Pipedrive, SugarCRM Enterprise is competitively priced, especially for mid to large enterprises. While it may not be the cheapest option, it offers a good balance of features and pricing.


SugarCRM Enterprise is moderately priced compared to its competitors, offering a range of plans to cater to different business sizes and needs. With a pricing grade of 85 out of 100, it provides good value for the features and support it offers.

Vice Professor Answered on July 3, 2024.
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