RE: ReadyDesk Cost
How much does it cost to purchase and implement ReadyDesk?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?
Software price
ReadyDesk offers three pricing plans: Starter, Professional, and Enterprise. The Starter plan is priced at $29 per month for 1 user, the Professional plan costs $49 per month for 3 users, and the Enterprise plan is available for $99 per month for unlimited users. There is also a one-time setup fee of $99 for all plans.
Plans compared
The Starter plan includes basic features such as ticketing, knowledge base, and email integration. The Professional plan adds on features like asset management and custom reporting. The Enterprise plan offers advanced features such as live chat support and remote desktop control.
Plans fit
The Starter plan is best suited for small businesses or startups with a limited budget and a small support team. The Professional plan is ideal for growing businesses that require more advanced features and support for multiple users. The Enterprise plan is recommended for larger companies or global enterprises that need comprehensive helpdesk solutions.
Other cost
Implementation cost for ReadyDesk varies depending on the size of the business and complexity of the setup, ranging from $500 to $2000. Customization cost is optional and can range from $500 to $1500. Training cost is approximately $500 for small businesses, $1000 for medium-sized businesses, and $2000 for large enterprises.
One time fees
ReadyDesk does not require any specific hardware or servers, so there are no additional one-time fees. However, there is a one-time setup fee of $99 for all pricing plans.
Alternatives compared
Compared to alternatives such as Zendesk, Freshdesk, and Zoho Desk, ReadyDesk offers competitive pricing for its features and user capacity. While some competitors may have more advanced functionalities, ReadyDesk provides a cost-effective solution for businesses with varying support needs.
Verdict
ReadyDesk is positioned as a reasonably priced helpdesk software with plans that cater to different business sizes and requirements. With a pricing grade of 85 out of 100, it offers good value for money compared to its competitors in the market.
