RE: PhaseWare Tracker Cost
How much does it cost to purchase and implement PhaseWare Tracker?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?
Software price
PhaseWare Tracker offers three pricing plans: Standard, Professional, and Enterprise. The Standard plan starts at $29 per user per month, the Professional plan is $49 per user per month, and the Enterprise plan is available for custom pricing. For example, for 10 users, the Standard plan would cost $290 per month, the Professional plan would cost $490 per month.
Plans compared
The Standard plan includes basic features such as ticket management and knowledge base. The Professional plan offers advanced features like automation and reporting. The Enterprise plan is customizable to fit the specific needs of the organization.
Plans fit
The Standard plan is best suited for small businesses or startups with basic customer service needs. The Professional plan is ideal for growing businesses looking to scale their customer support operations. The Enterprise plan is designed for large corporations or global enterprises with complex requirements.
Other cost
Implementation cost for PhaseWare Tracker varies depending on the complexity of the setup, with an average cost of $1000 for small businesses, $5000 for medium-sized businesses, and $10000+ for larger enterprises. Customization cost is optional and can range from $500 to $5000 based on the level of customization required. Training cost averages $200 per user for small businesses and $1000 for larger enterprises.
One time fees
PhaseWare Tracker does not require any specific hardware or additional fees for setup. There are no significant one-time fees associated with using the software.
Alternatives compared
When compared to top alternatives like Zendesk, Freshdesk, and Salesforce Service Cloud, PhaseWare Tracker offers competitive pricing for its features and customization options. While some alternatives may have lower starting prices, PhaseWare Tracker’s flexibility in pricing for larger enterprises sets it apart.
Verdict
PhaseWare Tracker is competitively priced compared to its competitors, offering a range of features and customization options for businesses of all sizes. With a pricing grade of 85/100, it provides good value for the cost, especially for medium to large enterprises looking for a customizable customer service solution.
