RE: Oxygen Help Desk Software Cost

How much does it cost to purchase and implement Oxygen Help Desk Software?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?

administrator Vice Professor Asked on July 3, 2024 in Customer Management.
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1 Answers

Software price

Oxygen Help Desk Software offers three pricing plans: Basic, Pro, and Enterprise. The Basic plan starts at $20 per user per month, the Pro plan is $40 per user per month, and the Enterprise plan is custom-priced based on the specific needs of the organization.

Plans compared

The Basic plan includes essential help desk features such as ticket management and basic reporting. The Pro plan adds live chat support and advanced analytics. The Enterprise plan offers custom integrations, dedicated account management, and priority support.

Plans fit

The Basic plan is suitable for small businesses and startups with basic help desk needs. The Pro plan is best for growing businesses that require additional features like live chat. The Enterprise plan is ideal for large corporations and global enterprises with complex help desk requirements.

Other cost

Implementation for Oxygen Help Desk Software is straightforward and typically does not require significant time or cost. Customization costs can vary depending on the level of customization needed but are generally affordable for all business sizes. Training costs are minimal, with online resources available for self-training.

One time fees

Oxygen Help Desk Software does not require any specific hardware or servers for installation. There are no significant one-time fees associated with the software, making it a cost-effective solution for businesses.

Alternatives compared

Compared to other help desk software like Zendesk, Freshdesk, and Zoho Desk, Oxygen Help Desk Software is competitively priced. While some alternatives may offer more features, Oxygen Help Desk Software provides a good balance of functionality and affordability.

Verdict

Oxygen Help Desk Software is a cost-effective solution for businesses of all sizes, offering a range of features at competitive prices. With its customizable plans and straightforward pricing, it provides good value for money. I would give Oxygen Help Desk Software a pricing grade of 85 out of 100.

Vice Professor Answered on July 3, 2024.
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