Software price

Microsoft Dynamics CRM offers a variety of pricing plans to suit different business needs. The pricing starts at $65 per user per month for the Professional plan, which includes sales automation and customer service functionalities. The Enterprise plan, which includes additional marketing automation features, starts at $95 per user per month. For businesses looking for comprehensive functionality, the Unified Operations plan starts at $190 per user per month.

Plans compared

The Professional plan includes sales automation and customer service tools, while the Enterprise plan adds marketing automation features. The Unified Operations plan offers a comprehensive set of functionalities, including sales, customer service, marketing, and finance.

Plans fit

– Professional plan: Best for small to medium-sized businesses looking for basic sales and customer service tools.
– Enterprise plan: Suitable for growing businesses that need advanced marketing automation capabilities.
– Unified Operations plan: Ideal for large enterprises that require a comprehensive set of functionalities across sales, customer service, marketing, and finance.

Other cost

Implementation cost for Microsoft Dynamics CRM can vary depending on the complexity of the business processes and customization requirements. On average, implementation costs range from $5,000 to $50,000 for small to medium-sized businesses. Customization costs can range from $1,000 to $10,000, depending on the extent of customization needed. Training costs vary but can range from $500 to $5,000 per business size/type.

One time fees

Microsoft Dynamics CRM is a cloud-based solution and does not require specific hardware or servers. However, there might be additional costs for data migration, integration with other systems, and ongoing support. These costs can vary depending on the complexity of the requirements.

Alternatives compared

When compared to alternatives such as Salesforce, HubSpot CRM, Zoho CRM, and Pipedrive, Microsoft Dynamics CRM is positioned as a premium solution with a higher price point. While it may be more expensive, it offers a comprehensive set of features and integrations with other Microsoft products.

Verdict

Microsoft Dynamics CRM is considered a premium CRM solution with a higher price point compared to its competitors. However, it offers a wide range of functionalities and seamless integration with other Microsoft products, making it a preferred choice for businesses that value comprehensive CRM capabilities. On a pricing grade scale of 1 to 100, Microsoft Dynamics CRM would score around 80 for its feature-rich plans.