RE: ActiveCampaign Help Desk Cost

How much does it cost to purchase and implement ActiveCampaign Help Desk?What is the break-down cost of licenses, maintenance and support, installation, customization, data migration and training?

administrator Vice Professor Asked on July 3, 2024 in Email marketing.
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1 Answers

Software price

ActiveCampaign Help Desk software offers three pricing plans: Lite, Plus, and Enterprise. The Lite plan starts at $49 per month for up to 3 users, the Plus plan starts at $99 per month for up to 25 users, and the Enterprise plan is available for custom pricing for larger organizations.

Plans compared

The Lite plan includes basic help desk features such as email support, while the Plus plan offers additional features like live chat support and automation. The Enterprise plan provides advanced customization options and priority support.

Plans fit

The Lite plan is suitable for small businesses or startups with a limited budget and basic support needs. The Plus plan is ideal for growing businesses that require more advanced support features. The Enterprise plan is best for large enterprises with complex support requirements.

Other cost

The implementation process for ActiveCampaign Help Desk is relatively straightforward and can be completed within a few days. The average cost of implementation varies depending on the business size, with small businesses typically paying around $500 and larger enterprises paying up to $5000. Customization costs are optional and can range from $1000 to $5000. Training costs also vary, with small businesses paying around $500 for training sessions, while larger enterprises may spend up to $2000.

One time fees

ActiveCampaign Help Desk does not require any specific hardware or servers for setup. There are no significant one-time fees associated with the software, but additional costs may include data migration or integration with other tools.

Alternatives compared

Compared to top alternatives like Zendesk, Freshdesk, and Intercom, ActiveCampaign Help Desk offers competitive pricing with a focus on automation and customization. While some alternatives may have lower starting prices, ActiveCampaign Help Desk provides a strong value proposition with its feature set and scalability.


ActiveCampaign Help Desk is competitively priced compared to its alternatives, offering a range of features at different price points to cater to businesses of various sizes. With a pricing grade of 85 out of 100, ActiveCampaign Help Desk provides good value for money and is a solid choice for businesses looking to enhance their customer support operations.

Vice Professor Answered on July 3, 2024.
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